Website - updated Sept '09
Corporate: Company History
Caesars Windsor Slot Attendant Aaron Jackson-Bell won the Detroit Metro Convention and Visitors Bureau 2009 Recognition of Service Excellence (ROSE) Awards under the “Casinos and Attraction” category. He was the only Windsorite and casino employee among all the finalists.
Lisa Lambkin, Customer Service Specialist, and Debbie Lamkie, Corporate Communications Coordinator, won the Spring 2009 eCare Incentive Award for maintaining the high standards of this cutting edge customer service tool. They were one of only nine others to receive the award among nearly 40 Harrah’s Entertainment properties.
In August, Caesars Windsor welcomed: comedian Larry the Cable Guy, Loretta Lynn, Donna Summer and Grand Funk Railroad to the Colosseum.
For the ninth consecutive year, Caesars Windsor won Casino Player’s “Best Overall Hotel Casino” award in the Detroit Metro region. It was one of among 11 first place wins. Every year, Casino Player magazine gathers the opinions of thousands of readers’ votes for the ‘best of’ in the gaming industry.
The Caesars Windsor hotel also won the prestigious CAA/AAA Four Diamond Award for the tenth consecutive year for maintaining high standards put forth by this trusted, worldwide travelers’ organization.
In July, Caesars Windsor welcomed: The Beach Boys, KISS, Dancing with Mario and Elena, Michael Bolton and John Legend to the Colosseum.
Caesars Windsor celebrated its first anniversary as a Caesars branded property and expansion. Festivities included a ceremonial cake cutting by President and CEO Kevin Laforet, free entertainment and giveaways.
Caesars Windsor was once again a proud sponsor of the Red Bull Air Races on June 13 and 14. The company’s sponsorship included a red, black and white logoed plane, piloted by Canadian Pete McLeod.
Caesars Windsor welcomed Anika Gaskins, the new Vice President of Marketing.
In June, Caesars Windsor welcomed entertainers: Frankie Valli and the Four Seasons, Huey Lewis and the News, The Commodores and Tim Conway and Friends to the Colosseum.
Caesars Windsor celebrated its 15th anniversary in Windsor. Formerly Casino Windsor, the property first opened its doors to the public at an interim location on May 17, 1994. Since then, the casino has undergone major transformations including moving east to a new location on Riverside Drive, expanding to double its original size, renovating and adopting the Caesars brand.
Philippe Parent, Second Cook, at Caesars Windsor, had the winning recipe during the city-wide, Big Brothers Big Sisters Battle of the Hors D’oeuvres. His bite-size creation was a delicious duck confit in a parmesan taco dressed in an egg and cognac emulsion. This was the third win for a member of the Caesars Windsor culinary team.
In May, Caesars Windsor welcomed entertainers: Middle-Eastern singer Assi El Hellani, Soap Fest, Joe Cocker, Sara Evans, Comedian Louie Anderson, Heart, Don Felder, Babyface and KC and the Sunshine Band to the Colosseum.
Caesars Windsor was the proud host of the annual, national conference, the Canadian Gaming Summit from April 28 to April 30. The property welcomed more than 600 delegates and 59 exhibitors in the Augustus Ballroom, meeting rooms and the Colosseum. The Slot department made history when new slot machines that typically debut on the trade show floor were ready for play on Caesars Windsor gaming floors.
The Colosseum at Caesars Windsor welcomed: Dr. Phil, Seal, Ten Tenors, Howie Mandel and LeAnn Rimes.
The innovative game Rapid Roulette debuted on the Caesars Windsor gaming floor. It combines live dealer action with all the benefits of electronic technology, attracting both seasoned roulette players and ‘newbies’.
Fans of the hit video game “Rock Band 2” were challenged to take their virtual rock band on tour at Caesars Windsor for the MTV’s “Total Rock, Total Returns, Rock Band” national competition. The casino was one of 17 Harrah’s Entertainment properties to host weekly competitions. The grand prize included the chance to win $10,000 cash and open for the B-52’s at the House of Blues.
In March, the Colosseum at Caesars Windsor welcomed: George Thorogood and the Destroyers, Cedric the Entertainer, Brooks and Dunn, The Temptations and The Four Tops, Wynonna and Chicago.
The international, award-winning singer Celine Dion performed her greatest hits on the Colosseum stage to a sold out audience.
In February, Caesars Windsor welcomed Miranda Lambert, Creedence Clearwater Revisited and Dierks Bentley to the Colosseum stage.
Howie Mandel returned to the Colosseum to tape his hidden camera comedy TV series with a live audience of invited guests.
On January 29 and 30, Caesars Windsor hosted inspirational guest speaker and best-selling author Will Bowen to the Augustus Ballroom. His “Complaint Free World” presentation was available for free for employees and invited community organizations.
In January, the Colosseum stage at Caesars Windsor welcomed: Comedian Sinbad, Glen Campbell, Dionne Warwick,the Imperial Circus of China, Jewel and comedian Jeff Foxworthy.
Comedian Jay Leno ushered in the New Year at Caesars Windsor with a sold out show in the Colosseum.
In December, Caesars Windsor welcomed The Spirit of Christmas holiday show and Middle-Eastern singer Carole Samaha.
The Colosseum at Caesars Windsor welcomed its first trade show The Canadian Urban Transit Association’s “2008 Beyond Borders Fall Conference and Trans Expo”. The Colosseum was transformed into a massive tradeshow space housing 21 motorcoach vehicles and dozens of exhibition booths. The Augustus meeting rooms and ballroom were used by more than 400 delegates over four days.
The Starbucks at Caesars Windsor won the company’s highest achievement is customer service – the Legendary Siren’s Service Award.
Caesars Windsor was the proud sponsor of the 2008 Windsor International Film Festival from November 7 to November 16.
The Colosseum stage at Caesars Windsor was host to Hall and Oates, Paul Anka, Nashville Star, Johnny Mathis and The Blue Man Group in November.
The Caesars Windsor-CAW Joint Wellness Committee won the Gold Level Healthy Workplace Award for a variety of health promotion activities they organized in 2007-08. Activities included on-site flu-shot clinics, physical activity and nutrition initiatives.
In October, Caesars Windsor welcomed Engelbert Humperdinck, Bill Cosby and Regis Philbin to the Colosseum stage.
Gretchen Wilson, Herman’s Hermits, Air Supply, The Fab Four, Jessica Simpson and Ronnie Milsap graced the Colosseum stage at Caesars Windsor in September.
At the end of September, Caesars Windsor unveiled the exclusive $25,000 chip, accommodating increased table limits for blackjack and roulette offered since June 2008. The metallic gold sheen is only available at select tables in the high limit VIP area locate across from Caesars Essentials gift shop.
Caesars Windsor was a proud sponsor of the Detroit Belle Isle Grand Prix from August 29 – August 31.
From August 24 to August 26, comedian Howie Mandel did live tapings of his new NBC TV series “Howie Do It” in the Caesars Windsor Colosseum. Guests were invited to get a sneak peek and be part of the live audience.
For the first time, Total Rewards members were able to earn Reward and Tier Credits not only on their gaming, but on all of their non-gaming spending at Harrah’s Entertainment properties including Caesars Windsor.
In August, Caesars Windsor welcomed the Neville Brothers, Martin Short, The Oak Ridge Boys, Clint Black, Tony Orlando, Smokey Robinson, Donna Summer and the Beach Boys to the Colosseum stage.
Caesars Windsor was voted “Best Overall Hotel Casino” in the Detroit region for the eighth straight year in the annual Casino Player magazine Best of Gaming awards. The casino earned 11 first place wins.
Gladys Knight, Ringo Starr and His All-Starr Band, Chris Rock, Reba, Randy Travis, Neil Sedaka and Kenny Rogers graced the Colosseum stage at Caesars Windsor in July.
Caesars Windsor welcomes the world-renowned Caesars brand – the World Series of Poker. The first tournament took place in the poker room allowing local players the chance to win a spot in the Annual World Series of Poker tournament.
The remainder of June saw Patti LaBelle and Michael Bolton perform on the Colosseum stage.
The expansion at Caesars Windsor opened to the public at 12:30 p.m.
Casino Windsor became Caesars Windsor with a gala event. Invited guests were treated to a concert by legendary rock star Billy Joel, dinner and entertainment. The spectacular expansion is unveiled which included the 5,000 seat Colosseum theater, 100,000 square feet of convention space, the new 359-room Augustus hotel tower and Augustus Café, a new all-day dining restaurant.
Casino Windsor was a major sponsor for the international Red Bull Air Race World Series from May 31 to June 1.
Tickets for comedian Chris Rock’s “No Apologies” world tour on July 16 at the Colosseum went on sale.
Casino Windsor celebrates its 14th anniversary.
Two large gold medallions, featuring laurels and the iconic profile of Caesar, were installed on the southwest corner of the Casino Windsor’s convention/entertainment centre.
Tickets went on sale for a second series of headline concerts at the Colosseum including Gladys Knight, Randy Travis, Neil Sedaka, The Neville Brothers and Smokey Robinson.
Tickets went on sale for the Colosseum summer concert line up.
At a media event, Casino Windsor announced that it would open as Caesars Windsor during an invitation-only gala event featuring legendary rock star Billy Joel on June 19. The summer concert line-up for the Colosseum, Casino Windsor’s 5,000 seat theater, was also announced. It included Patti LaBelle, Michael Bolton, Reba McEntire, Donna Summer and the taping of six episodes of a new Howie Mandel show from July 27 – 29. Reservations for the new Augustus tower also started for June 20 onward.
Over several days, two large exterior “Caesars” signs were installed atop Casino Windsor’s two hotel towers – on the west side of the Augustus and the north side of the Forum. The iconic font is a brilliant shade of red, measuring 15 feet high and 112 feet across. The signs will be lit when Casino Windsor become Caesars Windsor in June.
Harrah’s Entertainment, Inc. announced that it plans to change the company’s name to Caesars Entertainment Corporation pending regulatory approvals. Harrah’s Entertainment Inc. is one of two equal shareholders in Windsor Casino Limited (WCL) and is the world’s largest provider of brand casino entertainment.
Red “Caesars” signs are installed on the exterior of Casino Windsor, over the LED sign facing Detroit River, over the McDougall St. entrance and on the parking garage.
Casino Windsor and CAW Local 444 reached a tentative agreement and ratified a new three-year contract.
Casino Windsor’s hotel earned its ninth consecutive Canadian/American Automobile Association (CAA/AAA) Four-Diamond award. It is the only hotel in Windsor to hold this distinction. Hotels are rated by ‘secret shoppers’ in several categories including service, cleanliness and amenities. This award is held by only 4% of hotels in North America.
Top Gun slot games was introduced at Casino Windsor offering customers an extraordinary sensory experience. Innovative technology allows players to feel like they’re flying in an F-14 fighter jet with surround sound, 24-bit colour 3D graphics and rumbling seat.
Monopoly Big Event slot games arrived at Casino Windsor. This community gaming experience allows players to enter the bonus round together and the opportunity to win at the same time.
Casino Windsor won 16 first place and 36 top-three awards in the Detroit region in Casino Player magazine’s 2007 Best of Gaming awards. The results are based on the hundreds and thousands of votes from magazine readers in a variety of categories. First place awards included: Best Overall Hotel Casino, Hotel, Hotel Rooms, Suites, Room Packages, VIP Services, Hosts, High Limit Slot Area, Poker Room, Table Game Tournaments, Poker Tournaments, Baccarat/Mini Baccarat, Live Poker, Coffee Shop – Artist Cafe, Best Buffet – Market Buffet and Best Spa – The Health Club.
Neros gourmet steakhouse opened its doors offering customers an upscale dining experience with modern décor, spectacular views of the Detroit skyline and superb service. Inspired by its Las Vegas namesake in Caesars Palace, Neros menu offers only the finest ingredients including USDA prime steaks, oysters and more. A phenomenal wine cellar, with 200 labels, features the Chef’s Table where up to 14 guests can partake in delectable tasting menu. A private dining room can be reserved for private parties.
The world renowned Harrah’s Entertainment loyalty program Total Rewards went live at Casino Windsor replacing the former Players Prestige Club. Membership allows customers to earn and redeem Reward Credits not only at Casino Windsor but at any of the nearly 40 Harrah’s Entertainment properties across the United States.
A team of talented Casino Windsor chefs won a second consecutive first place award for the Big Brothers Big Sisters annual Battle of the Hors D’oeuvre. This city-wide competition invited local chefs and restaurants to submit their best recipes to be voted on by more than 400 guests. First Cook Tiffany Patrick’s winning recipe “Harvest of the Season” was a delicious blend of plump phyllo blossoms stuffed with lobster medallions and pumpkin nectar served with chili and cilantro sauce and a blackbean and mango salsa.
The new Casino Host office, located on the main floor, opened its doors for VIP customers to visit 24-7 for personalized service.
Casino Windsor’s President and CEO, Kevin Laforet, received the “Industry Leadership and Outstanding Contribution” award during the Canadian Gaming Awards Gala Benefit in Toronto.
Casino Windsor marked its 13th anniversary. Casino Windsor opened on May 27, 1994, as the first commercial casino in Ontario.
The Casino Windsor Club at the Palace of Auburn Hills celebrated its grand opening.
Casino Windsor’s Market Buffet Outlet Chef, Helmut Markert, won the 2007 Culinary Guild of Windsor’s Chef of the Year. To qualify for this prestigious award, a chef must show extraordinary efforts in promoting the culinary arts by inspiring passion, respect and professionalism through knowledge, experiences, fellowship and community service with a focus on training junior culinarians. Helmut has more than 25 years of experience, was guild president from 2002-2006 and was named to the national board of the Canadian Culinary Federation as central vice-president.
Casino Windsor signed a five-year naming rights agreement with The Palace of Auburn Hills for a members-only club located in the west atrium, renamed the Casino Windsor Club. The Club offers members a first class experience with complimentary food and beverages, private parking, coat check, a private entrance and premium seats to watch events. The venue includes lounge areas with couches and televisions, private restrooms and a cigar bar. The club currently has 500 members.
A media event to open several new amenities escalated into a milestone celebration with the announcement that Casino Windsor will become "Caesars Windsor" when the expansion opens in early 2008.
The opening of the amenties was also celebrated with the VU Bar, Cosmos Lounge, the Artist Cafe, the main gaming floor and the Premier Lounge all revealed to the public.
Casino Windsor Cares, our corporate giving program, made the holidays brighter for local needy families with a donation of $78,900 (CAD) to 31 Windsor-Essex County food banks and toy drives. A few of the charities include AIDS Committee of Windsor, Unemployed Help Centre, Windsor Police Services Toy Drive and the Salvation Army in Essex.
Casino Windsor was proud to be the lead sponsor for the second annual Windsor International Film Festival (WIFF). This four-day event showcased 25 critically acclaimed international films at three local theatres as well as gala opening. Casino Windsor Cares, the company’s corporate giving program, also sponsored the Art Gallery of Windsor’s WIFF exhibition called “Representing Cinema and the Art of the Film Poster.”
More than 200 players competed during three intense rounds to win their share of $75,000 (CAD) during our first Blackjack Tournament. The event took place over two days in the centre of all the action, under the table games canopy on the main floor. Paul from Michigan took home the grand prize of $50,000 plus an additional $1,000 during the Challenge the Champ bonus round.
Casino Windsor welcomed the latest addition to its vast selection of slot games with the arrival of the Special Edition Wheel of Fortune® Super Spin. At the time, we were the first and only gaming facility in Canada and competitive region to host this exciting new game. Located on the main floor, this spectacular super-sized version features a 15.5-foot multi-coloured wheel that spins during an exhilarating bonus round for generous jackpots, nine individual video slot terminals, ‘loveseat’ benches and two overhead plasma screens.
Casino Windsor added Starbucks® to its long list of amenities. Located next to the hotel lobby, customers can now indulge in a premium coffee experience from the leader in the industry choosing from more than 30 blends and single-origin coffees, hot and iced espresso beverages and Tazo® teas. A selection of pastries, sandwiches, salads and seasonal offerings are also available. Starbucks® is open Monday to Thursday from 5:30am to 2am, Friday at 5am through to 2am on Sunday and 24 hours on holidays.
Concierge Dave Kipfer was named the Windsor-Essex Convention and Visitors Bureau Hospitality Hero Award of the Year for 2006. He was one of 12 nominees who were recognized for extraordinary service. In March 2006, Kipfer went an extra 400 miles, driving to Niagara Falls to return much needed medication to thankful customers who had left it behind at the hotel.
Thousands of votes were tallied for Strictly Slots 2006 “Best of Slots” reader poll and Casino Windsor came out on top once again in the Detroit Region. In the running with MGM Grand Detroit, MotorCity and Greektown casino, Casino Windsor earned first place awards in 12 categories: Best Overall Casino, Best Overall Hotel Casino, Best Overall Hotel, Best Hotel Rooms, Best Room Comps, Most Comfortable Casino, Best Slot Club Promotions, Best High-End Slot Lounge, Best Entertainment, Best Buffet – Market Buffet, Best Coffee Shop – the former Terrace Café and Best $5+ Slots.
Sports fans lined up for the opening of our latest addition, Legends Sports Bar. Located in the former Showtime Lounge, Legends is a sleek venue featuring 36 hi-tech displays to see the game; three distinct seating areas to accommodate 170 sports fans; a hearty selection with stadium-style foods; the largest sports ticker in Canada and modern décor. A new Ontario Lottery and Gaming sports wagering product was also launched called “Game Picks.” The only sports wagering game of its kind in the area, Game Picks features four games: Casino Over/Under; Casino Odds; Casino Point Spread and Casino Props. Wagers can be made on North American professional hockey, American football and baseball and American College football and basketball.
August 25, 2006 Country music fans packed the Promenade Ballroom for a lively performance by the legendary Dwight Yoakam. The original Honky Tonk singer sang favourites like “Turn Me On, Turn Me Loose” and new tracks from his current CD “Blame the Vain.” The sold out show wrapped up Casino Windsor’s successful Sizzlin’ Summer Concert Series.
Next on the Sizzlin’ Series lineup was the arrival of disco dance sensation KC and the Sunshine Band. Audience members got a workout that night with non-stop seventies hits that got them moving and grooving.
A portion of our newly renovated gaming floor was reopened unveiling new games, the latest technology, gorgeous finishes, brightly coloured carpet, spacious aisles and exclusive ergonomic seating. The renovation is part of a multiphase gaming floor reconfiguration that will transform the entire facility into a “new Casino Windsor” by March 2007.
Funny man Bill Engvall kept sold out audiences in stitches during two shows in the Promenade Ballroom. The comedian’s performances were part of the successful Sizzlin’ Summer Concert Series.
Fine dining restaurant Caché earned the prestigious Canadian/American Automobile Association Four Diamond award. Thanks to an unyielding commitment to service and quality, the Caché team of talented chefs and friendly wait staff worked together to achieve the diamond status. The restaurant was the only one in the Windsor-Essex region to receive this award and joins the ranks of world-renowned properties including the Opus in Toronto, Spago in Beverly Hills and the Four Seasons in New York.
An energetic LeAnn Rimes kicked off the Sizzlin’ Summer Concert Series with a sold out performance in the Promenade Ballroom. Audiences heard all their favourite hits including “Can’t Fight the Moonlight” and “How Do I Live?”
Employees Charmaine Scott, Slot Supervisor, and Jim Allen, Players Prestige Representative, were nominated for the Detroit Metro Convention and Visitor’s Bureau’s annual ROSE (Recognition of Service Excellence) Awards that honoured 600 employees in the local service and hospitality industry. Charmaine finished in the top three in the “Casinos and Attractions” category. Casino Windsor was the only Windsor-Essex company with nominees in the running.
Touted as one of North America’s most glamorous car rallies, Bull Run made a pit stop at Casino Windsor with a parade of 100 luxury vehicles. Former U.S. Olympian Carl Lewis was spotted among the celebrity drivers who stopped in for a bite to eat in the Market Buffet. Cars like a rare Spyker C8 Spyder and Lamborghini were displayed for public viewing at the Riverfront Festival Plaza in front of the casino.
Casino Windsor Cares, our corporate giving program, was honoured to be the lead sponsor in the annual Windsor Pride Celebration from July 20 – 30. This year’s events included a mix of family-friendly entertainment, a parade and weekend festival.
The Terrace Café closed for renovations as part of the $400-million (CAD) renovation / expansion project. It is scheduled to reopen in December 2006, transformed into a stylish new eatery called The Artist Cafe. In an effort to provide customers with 24-hour dining convenience, Riverside Grille was converted into the All Day Dining restaurant.
A sold out audience enjoyed an evening with talk show legend Ed McMahon in the Promenade Ballroom. The intimate affair combined comedy, anecdotes and video from Ed’s memorable moments with Johnny Carson on the Tonight Show.
The first phase of Casino Windsor’s gaming floor renovation began, temporarily closing several areas of the main floor. The entire gaming floor reconfiguration project, which will be finished in several phases, is set for completion by March 2007. It will transform both floors into a “New Casino Windsor” with new decor and a spacious layout.
Casino Windsor wins “Best overall Casino Resort” in the Detroit Region for the sixth consecutive year in Casino Player magazine’s annual reader poll “The Best of Gaming 2006.” Readers also voted Casino Windsor first place in these categories: Best Overall Casino; Best Hotel Rooms; Best Hotel Suites; Best Room Packages; Best Comps; Best High Limit Players Lounge; Best High Limit Slot Area; Most Innovative Slot Floor; Best Café – Terrace Café; Best Spa and Best Valet Parking. Casino Windsor also won 14 second place ‘bests.’
The provincial smoking ban came into effect at 12:01am. Abiding by the Ontario legislation, Casino Windsor went smoke-free affecting the gaming floor and restaurants. In order to provide convenient and comfortable options for smokers who can smoke outside any entrance, two patios were also constructed, one at the McDougall Street entrance and one at the Grand Entrance. Designated hotel rooms also continue to be available for smoking.
Casino Windsor’s talented culinary team won first place at the popular Windsor-Essex Big Brothers and Big Sisters Battle of the Hors D’oeuvres. Their winning submission was a beautiful creation called “Quail Egg Constantine.” The annual competition, invites 12 chefs from area restaurants to create bite-sized morsels to be judged by over 600 guests who vote for their favourite in taste and presentation.
Another exciting phase of Casino Windsor’s $400 million (CAD) renovation/expansion was completed with the opening of the new Motorcoach Greeting Area. New features include: expanded bus bays, doubling the motorcoach capacity; a larger Bus Lounge area with more seats; a wider more airy vestibule with seating; a customer service desk; expanded washrooms and LCD screens displaying arrival/departure times and casino promotions.
Casino Windsor revved up excitement with its largest cash giveaway to date, “Big Money.” From April 3 to May 20, customers had the chance to win their share of over $100,000 (CAD) in cash prizes. The unique feature of this giveaway was that customers had to be present to win and claim their prize in an allotted time or it would be rolled into the next draw, allowing it to grow. Thousands came out with a total of 9 winners from the Windsor and Michigan area taking home thousands in cash prizes.
Guests laughed to the comedic stylings of Howie Mandel at two invitation-only events in the Promenade Ballroom.
Casino Windsor hosted the Responsible Gambling Council's Within Limits Problem Gambling Prevention display from March 2 to 8. Representatives from the council provided customers with informational brochures and pamphlets.
Showtime Lounge, Casino Windsor's entertainment venue, performed its last show with Max Pellicano, on February 11. The space will be renovated into a dynamic, new sports bar where customers can enjoy the game in an upscale setting. This new amenity is set to open in August 2006.
The Big Game Weekend treated customers to free entertainment, stadium-style food specials, giveaways and a Big Game party with former NFL stars and Dallas Cowboy cheerleaders.
Helping to light up the city on the world stage, Casino Windsor sponsored a riverfront light spectacular during the football festivities. The night sky, brightened by a light show using 14 "Space Cannons," could be seen from Detroit. The same lights are used each year in New York for the 9-11 memorial.
Casino Windsor got a new look on the World Wide Web, with a makeover to its website. The sleek, new design and bright colours make it easier to navigate through the site and get important information like directions, access to their Players Prestige Account and promotions.
The first phase of Casino Windsor's $400-million (CAD) expansion and renovation project was unveiled with the opening of the spectacular new Market Buffet. Located on the lower level, the Market Buffet is 26,000 square feet with comfortable seating for up to 600. There are seven distinctly themed eatery stations and a fabulous dessert station. Invited guests were treated to a sneak preview on December 13 and 14.
Casino Windsor Cares presented the Windsor Regional Hospital "Create Memories Campaign" a $100,000 donation. The campaign raises funds to help build, furnish and equip the hospital's new Family Birthing Centre and the Met Expansion Project. Casino Windsor Cares also announced support of the Julian Small Charity Pro-Am golf tournament that also supports the Family Birthing Centre.
On the same day, Cares announced a $82,000 holiday donation to be divided among 31 local food banks and toy drives.
The Responsible Gaming Information Centre (RGIC) opened on Casino Windsor's second floor as part of the Ontario Lottery and Gaming Corporation and Responsible Gambling Council's two-year pilot program. The main role of the centre is to provide awareness through free programs and services.
Casino Windsor Cares was honoured with the "Spirit of Philanthropy" award for their continued work in the community. The award was presented by the Association of Fundraising Professionals, a group of individuals responsible for generating philanthropic support for a wide variety of nonprofit, charitable organizations.
Casino Windsor sponsored the debut of the Windsor International Film Festival from November 10 - 13. The successful festival exhibited a diverse line up films at various theatre locations around Windsor and Detroit.
Casino Windsor Cares was the premier sponsor for the inaugural Charities 4 You Radiothon. Funds raised benefited the Canadian Cancer Society, the Canadian Diabetes Association, Crime Stoppers and the Windsor-Essex Humane Society.
Casino Windsor launched its own electronic gift card making shopping for presents easy and convenient. They are available for purchase at the Skyline Gifts and Cigar Shop, the Hotel front desk or by phone in any denomination from $10 to $500 (CAD). Gift cards come in four colourful styles and can be redeemed for merchandise, a hotel stay or for cash.
Strictly Slots magazine's annual Best of Slots readers poll voted Casino Windsor "Best in Canada" and number one in 14 categories in the Detroit region. Awards included: Best Canadian Casino, Best Overall Casino, Best Slot Hosts, Best Room Comps, Best Slot Club Promotions and more.
The Showtime Lounge packed the house with sold out performances by the Thunder from Down Under, an all-male Australian revue show. The audience enjoyed dance numbers and comedy.
A new, brightly coloured slot area, was unveiled on Casino Windsor's first floor gaming called Blues Street. Hot rods, guitars and a huge wall mural gave the area a sizzling new look to the progressives.
During renovation of the Food Court and Atrium level, the Promenade Ballroom was transformed into the temporary Promenade Buffet to accommodate diners. The space was decked out with comfortable seating and art lighting.
The new Pronto Café, located on the second floor, around the corner from Poker Place, opened. Customers could choose from a variety of casual food items for a quick bite to eat. Menu choices include pizza, giant pretzels, subs, sandwiches, hot dogs, cookies and Starbuck's coffee.
Donny Osmond wowed fans at two Casino Windsor sponsored concerts at the Chrysler Theatre. He sang hits from his new CD and classics like Puppy Love and Go Away Little Girl.
Casino Windsor's President and CEO Kevin Laforet presented the Windsor Public Library with a $50,000 (CAD) donation on behalf of Casino Windsor Cares for their Smart Computer Lab. The lab is part of the library's Adult Literacy programming, giving adults the opportunity to take affordable computer classes.
Casino Windsor Cares presented the Windsor Regional Cancer Centre with a $275,000 (CAD) donation for their Field of Dreams MRI campaign. Funds raised are for the purchase and installation of a second magnetic resonance imaging machine (MRI) to service the community. Cares made an initial donation of $100,000 (CAD) to help build the Cancer Centre facility in the city's east side in 2001.
Casino Player Magazine awarded Casino Windsor the "Best Overall Casino Resort" title in the Detroit region as well as 22 other first-place and eight second-place awards. Over 325,000 Casino Player readers vote for their favourite properties in a variety of categories each year.
Casino Windsor Cares sponsored the bi-national art project "CarTunes on Parade." The project celebrated the history of music and cars in the Windsor-Detroit area and gave local artists the opportunity to decorate car sculptures reflecting this theme. Two sponsored sculptures called "Artrageous" and "United We Stand" were displayed along Riverside Drive in front of Casino Windsor. All proceeds went to local charities.
Casino Windsor Cares announced their support for the restoration of the Lancaster Bomber with a donation of $20,000 (CAD). Removed from its outdoor perch in Jackson Park, the Lancaster will be restored in an indoor facility.
A new rendering of Casino Windsor's $400-million (CAD) expansion and renovation plan was revealed at two Public Information sessions. The new plans included a spectacular "porte cochere" stretching over McDougall Street to accommodate three drop-off lanes for the new hotel entrance turning south off Riverside Drive. A new skybridge will extend over McDougall Street to connect the second floors of the new hotel and casino. A large digital marquee, facing Detroit, will announce upcoming entertainment and promotions.
Avid players welcomed our latest Slot Tournament Series "Slots in the Sun" which debuted on March 30. Customers signed up for one of five tournaments for a chance to win their share of $60,000 (CAD) in cash prizes, plus a bonus draw to win a tropical vacation worth $3,500 (CAD).
The Canadian and American Automobile Association awarded the hotel with its sixth consecutive Four Diamond Award. Each year the CAA / AAA sends out its agents to lodgings across North America to inspect and rate them on a variety of categories including cleanliness, amenities and customer service. Casino Windsor was the only hotel in the area to receive this top rating.
Executive Chef Raymond Taylor joined Casino Windsor's culinary team with over 23 years of experience in the industry. His credentials include opening Casino Rama in Orillia and as executive chef at Atlantis Casino Resort in the Bahamas to name a few.
"The New Casino Windsor" was revealed to the public at a media event in Casino Windsor's Promenade Ballroom. Ontario Lottery and Gaming Corporation's CEO Duncan Brown, Casino Windsor's President and CEO, City of Windsor Mayor Eddie Francis, Trade Minister Joe Cordiano and area MPPs Sandra Pupatello and Dwight Duncan announced the $400-million (CAD) expansion and renovation plans.
The expansion on the property west of the casino will include a new 400-room hotel, a 5,000-seat entertainment centre, a 100,000 square foot convention centre, restaurants, retail space and coffee shops.
The second part of the announcement explained the exciting renovations to the current facility including new entertainment lounges and a huge buffet to replace the Food Court.
The project will be completed near the end of 2007.
The hottest game arrived at Casino Windsor with the opening of Poker Place. Located on the second floor, the new room features 15 poker tables with Texas Hold'em, Omaha and Seven Card Stud. The room is smoke-free and offers its own cashier cage and cocktail service.
Casino Windsor's exciting slot gaming introduced three new themes to the floor including Men In Black, Monopoly Once Around Deluxe and Jeff Foxworthy's "You Might be a Redneck, If..."
Caché, Casino Windsor's exclusive fine dining restaurant, opened its doors to the public for the first time, allowing everyone to have the opportunity to enjoy the luxury and richness of the outlet. Caché offers a raw seafood bar, award-winning chefs preparing divine menu selections and superb service.
The Player Development department introduced new Senior Casino Hosts to offer Premier Club members personalized service.
The new Beach Bash slot area debuted on the second level gaming floor featuring colourful icons, palm trees, exotic flowers, tiki torches and surfboards.
Casino Windsor cares, the company's corporate giving program, donated $10,000 (CAD) to the Canadian Red Cross Asia Earthquake and Tsunami Relief Fund to help survivors rebuild their lives from the Boxing Day 2004 tsunami that devastated thousands.
During a season of giving, employees gave generously to local charities and non-profit organizations, making the holiday bright for families in need. Some of the efforts include buying presents for low-income families through Children’s Aid Society, donating food and supplies to the Windsor-Essex Humane Society and holding toy drives.
As part of an effort to improve employee wellness, the joint Casino Windsor and CAW Wellness committee held its second Wellness Fair in the Promenade Ballroom. The event featured free information, displays and expert advice. The theme of the fair is “Stressors in Life”.
Exclusive fine dining restaurant Caché celebrates its fifth anniversary. Special chocolates and an Anniversary menu are created for the occasion.
Casino Windsor holds it’s first $100,000 (CAD) Invitational Triathlon Tournament incorporating three popular table games; blackjack, roulette and craps. The free event invited 144 guests to participate in two rounds over two days of competitive play. The first place winner took home $50,000 (CAD) cash.
Casino Windsor Cares donates $82,000 (CAD) to 31 local food banks and toy drives as part of Casino Windsor’s annual holiday giving. Some of the charities include: AIDS Committee of Windsor, Goodfellows, Unemployed Help Centre and the Salvation Army.
Music legend Johnny Rivers rocked the house in the Promenade Ballroom for two invitation-only events. Rivers is best known for his 1960’s hits “Tracks of My Tears” and “Secret Agent Man”.
More than 1,500 employees and their families enjoy their first Family Holiday Show at the Chrysler Theatre. Live entertainment includes magician Steven Scott and musical duo The Stylamanders.
Two new Four-Card poker games debut on the main floor.
Don Kumarasinghe, Chef de Partie at Caché, gains international recognition for his fruit and vegetable carving skills. Kumarasinghe wins a gold medal at the 2004 IKA Culinary Olympics in Frankfurt, Germany with his “Wild Blossoms” creation. This is the second award he has won, with a win in June 2004 at the Culinary Salon, Toronto.
Commemorative 10-year Anniversary $5 (CAD) chips were released for sale to the public featuring images of the Northern Belle, Interim Casino and the permanent facility.
Casino Windsor launches a new responsible gambling awareness campaign called “Know Your Limit, Play Within It!” The tag line reflects the same one used by the Ontario Lottery and Gaming Corporation. The new campaign includes in-house posters on the gaming floor and brochures. The external campaign includes ads in local magazines and newspapers, signs on back of city buses and local radio ads. Over the last ten years, Casino Windsor continues to take a leadership role on the issue of responsible gambling.
As part of the 10-Year anniversary celebrations, Casino Windsor steps back to the glamourous nights of 1960’s Las Vegas for “A Night at the Copa”. The Promenade Ballroom is transformed into the famous Copa Room of the Sands Casino, Las Vegas with headliner Steve Lippia, a talented singer with the soulful power of Frank Sinatra, and Vegas comedian Ritchie Minervini. Two evenings are dedicated to an invitation-only customer event on October 20 and 21 while a Charity Gala was held on October 22. Proceeds raised from the event goes to four local charities: W.E. Care for Kids Campaign, Canadian Mental Health Association, The Hospice of Windsor and Essex County and the Canadian Red Cross.
Casino Windsor expands its liquor license area allowing customers to enjoy their alcoholic beverages in some areas previously restricted.
At the Global Gaming Expo in Las Vegas, President and CEO Kevin Laforet is named the “Gaming Professional of the Year” in the Eastern Division for the Casino Management Association. This award is given to top gaming industry executives in their regions. To qualify, candidates must have at least six years of experience in a top management position and have advanced the gaming industry through his/her efforts.
The “Trade In and Trade Up” promotion is named as one of the top ten “Best of Casino Promotions in 2004” at the Global Gaming Expo. Part of a series of re-opening offers launched in May 2004 after the labour dispute, “Trade In and Trade Up” offered customers the opportunity to “trade in” their Detroit casino player’s cards for $10 (CAD) in slot tokens or a $10 (CAD) food voucher.
The Women’s Professional Billiards’ Association returns for a second time to the Promenade Ballroom for the Cuetec Cues Canadian Classic tournament. The best female billiards players compete to win top world ranking including Karen Corr, Allison Fisher and Jeanette Lee. The event is televised on ESPN.
In celebration of ten great years in the City of Windsor, Casino Windsor throws a 10-day party with FREE entertainment, exciting prizes and cash giveaways and headline entertainment.
September 20: The party kicks off with a gigantic 20’ X 40’ cake, the same size as Casino Windsor hotel’s swimming pool. Free cake is distributed to customers in the Promenade Ballroom along with complimentary soft drinks and coffee. City of Windsor’s Mayor Eddie Francis and Casino Windsor’s President and CEO Kevin Laforet perform the ceremonial first cake cut.
For a two-night Casino Windsor sponsored event, heartthrob Engelbert Humperdinck performs at the Chrysler theatre on September 20 and 21.
September 20 – September 29:
A spectacular indoor laser light show, timed in sequence to the water feature and music, beginning 9am daily. An outdoor laser light show visible from Detroit runs between 9pm and 1am daily.
Aerial Acrobats perform amazing feats suspended 60 feet above the Atrium waterfall.
The Player Prestige members are eligible to take part in daily draws for cash, jewelry, shopping sprees and the grand prize, a 2004 PT Cruiser Convertible, to be drawn on September 29. A grand total of nearly $100,000 (CAD) in cash and prizes is to be given away.
Customers commemorate the 10-year anniversary with a keepsake picture taken at the FREE Photo Fun Station.
September 27: Players Prestige members are invited to play in a special slot tourney for a chance to win cash prizes totaling more than $4,800 (CAD).
Casino Windsor Cares, the corporate giving program, sponsors an “Adopt-a-day” during the Windsor-Essex Habitat for Humanity Blitz build. The funds donated by Casino Windsor Cares provide food and refreshments for the hard-working volunteers. With the help of volunteers, including Casino Windsor employees, and corporate sponsorship Habitat for Humanity began construction of seven homes in Windsor for low-income families on August 21, 2004.
Two new table game bonus bets are introduced to Pai Gow and Mini Baccarat. Fortune Pai Gow is an optional bonus bet that considers the best hand possible among the player’s seven cards with a payout as high as 2,500:1. The Dragon Bonus in Mini Baccarat gives the option of placing an additional bet on the original. A player wins the bonus when their hand is a “natural” (a point count is eight or nine) or when a “non-natural” hand wins by at least four points. The highest payout is 30:1.
Copper Canyon, the penny slot area debuts featuring 50 new penny slot machines with fun themes including Geisha and Scatter Magic. Located on the second floor, Copper Canyon incorporates the convenient cashless EZ Pay technology.
Casino Windsor’s Ninth Annual Family Picnic is the most successful to date with over 2,600 employees and their family members enjoying food and fun, all for only $3 (CAD) per person. Rides, live entertainment, barbecue and a baseball tournament are all part of the two-day event at the Ciociaro Club.
Three employees are honoured during the annual Way Beyond Awards, celebrating 10 years of Great Service. The 2004 employees of the year are: Mary O’Rourke, Busperson, Courtyard; Pascal Tenthorey, Outlet Chef; and Sebastian Viselli, Senior Systems Analyst. Once again, departments helped with decorations by creating spectacular handmade centrepieces. Michelle Shepherd, Banquet Server, put together a Lego replica of Casino Windsor and hotel measuring three and half feet wide and two feet high.
Customers are treated to live jazz music and delicious brunch favourites in the debut of “Sunday Brunch and All that Jazz” in the Riverside Grille. Every Sunday, from 10:30am – 2:30pm, customers can enjoy live music performed by Jazzy Planet and all-you-can eat brunch selections for only $24.95 (CAD).
Casino Player Magazine, an international gaming publication with over 325,000 readers, voted Casino Windsor number one in 12 categories in their annual “Best of Gaming 2004”. In the running were MGM Grand Detroit, MotorCity and Greektown casinos. Some of Casino Windsor’s first place honours include: Best Overall Casino Resort; Best Hotel; Best Rooms; Best Suites; Most Innovative Slot Floor and Best High-Limit Slot Area.
Polkapalooza returns to the Promenade Ballroom. This free, eight-hour event has enthusiastic polka music fans dancing the afternoon away with popular bands including Jimmy Sturr and his Orchestra and more.
The familiar faces of the Saturday Night Live cast arrive on the gaming floor in the form of exciting new slot machines. The Church Lady, Hans and Franz and the Blues Brothers are the latest addition to Casino Windsor’s slot family.
Don Kumarasinghe, Chef de Partie in the exclusive Caché gains national honour in the Culinary Salon, Toronto. The Culinary Salon is an annual competition of professional chefs in Ontario held by the Escoffier Society. Kumarasinghe participates in the Fruit and Vegetable Showpiece/Carving and live competition and comes away with first place wins in both categories.
Casino Windsor reached its 10-Year Anniversary on Monday, May 17. In 1998, Casino Windsor opened its interim facility in the former Art Gallery of Windsor on Riverside Drive. Official celebrations are scheduled for September and October 2004.
Casino Windsor’s re-opens at 10am on Friday, May 14, 2004. The Marketing Department offers generous promotions to returning customers including complimentary food and slot tokens; Double Reward Points and Double Cash Back; special hotel rates; and FREE Showtime Lounge entertainment.
Casino Windsor’s unionized employees vote “yes” on the newly ratified collective agreement ending a 41-day strike.
Casino Windsor’s union employees vote “no” to ratify a new collective agreement between Windsor Casino Limited and CAW 444. The vote follows five days of non-stop negotiations between the two bargaining committees.
Casino Windsor cancels two sold out performances by Engelbert Humperdinck due to the labour dispute. Ticket holders receive a full refund.
Casino Windsor shut its doors on Friday, April 2, 2004 in preparation for the strike of 3,500 of its unionized employees at midnight.
Contract negotiations between the bargaining committees representing Windsor Casino Limited and the CAW 444 break down, putting 3,500 unionized employees in strike position.
Employees Ginette Ferris, Key Attendant, Susanne Crankshaw, Slot Attendant, and Mary O’Rourke, Busperson, Courtyard are nominated for the Detroit Metro Convention and Visitors Bureau’s (DMCVB) Annual Recognition of Service Excellence (ROSE) Awards. The award honours employees of local attractions, hotels, restaurants, airlines and ground transportation companies who exhibit excellence in service. The three employees were the only Canadian nominees.
Casino Windsor unveils its 2004 Spin to Win Slot Tournament. The series involves five tournaments on March 24, May 19, July 21, September 22 and November 17. The addition of the Big Wheel gives participants a bonus chance to win $500 (CAD) cash on top of the chance to win their share of the $60,000 (CAD) prize purse per tournament.
Tom Jones showed that he still had all the energy, charisma and sex appeal of days gone by during his two sold-out performances in a Casino Windsor sponsored event at the Chrysler Theatre. Audiences were treated to Jones’ classics like “Its Not Unusual” and new collaborations with modern performers.
A local Windsor customer becomes the largest Megabucks jackpot winner at Casino Windsor taking home $4.5 million (CAD)! The lucky winner is the fourth customer to take home millions from Casino Windsor’s Megabucks slot machines.
The hotel takes home its fifth consecutive CAA/AAA Four Diamond Award. Presented to facilities that exhibit superior customer service and amenities, the hotel was the only lodging facility in Windsor to receive the Four Diamond Rating.
Casino Windsor releases a new TV commercial featuring Seymour Cash, a fictional Slot Jackpot Supervisor, who is too busy paying out lucky winners to take a break. The commercials are part of a new advertising campaign highlighting the $4.5 billion (CAD) in cash and prizes Casino Windsor has given to thousands of winners over the last ten years.
Everyone’s favourite red-head comedienne, Lucille Balle, is featured in 12 new “I Love Lucy” nickel video slot games.
The façade of the hotel receives a lighting makeover to update the white exterior. Blue, turquoise and green lighting give the building a new look that can be seen from across the river in Detroit.
Eileen Duffin joins the Executive team as the new Executive Vice President. Eileen brings 20 years of gaming experience to her new position where she will oversee marketing, casino and resort operations.
Michael Bolton sings his greatest hits to two sold-out Casino Windsor sponsored shows at the Chrysler Theatre. Before his first performance, Bolton graciously accepted $5,000 (CAD) from Casino Windsor Cares for his namesake charity foundation, which provides assistance to at-risk women and children.
The Windsor Public Central Library unveils the “Casino Windsor Cares” Language Learning Lab. With funds from the Casino Windsor Cares program, a meeting room was renovated to house five new computers, seating and equipment for 60 adults with learning disabilities. CWC also contributed more than $9,000 (CAD) last spring to the library’s adult literacy program “Pobody’s Nerfect.”
Shareholders of Park Place Entertainment Corporation, Casino Windsor’s parent company, approved the adoption of Caesars Entertainment Inc. as its new name. The name change will take effect in January 2004.
Casino Windsor opened the new Joker's Lounge, offering a quiet and relaxed atmosphere next to the Canadian Club high-limit slots on the main gaming floor.
Mr. Las Vegas, Wayne Newton, brought the house down playing two sold out Casino Windsor sponsored shows at the Chrysler Theatre.
Casino Windsor opened its doors after six days of darkness due to the Blackout 2003 that affected the eastern United States and Ontario.
The power blackout affecting Ontario and the eastern United States caused Casino Windsor to close the evening of Thursday, August 14 to help the province conserve energy. Casino Windsor re-opened for business at 10am on Thursday, August 21.
A man from Essex County, Ontario hit the largest jackpot to date in Casino Windsor’s history by winning $2,655,834 (CAD) on a MegaBucks progressive slot machine. Prior to this win, Casino Windsor’s largest jackpot had been $1.9 million (CAD) awarded to a man from La Salle, Ontario on April 18, 2003.
Pat Benatar and husband / guitarist Neil Giraldo rocked a lively crowd during two Casino Windsor sponsored concerts at the Chrysler Theatre.
Casino Player magazine readers once again placed Casino Windsor at the top of the Detroit / Windsor gaming market. Out of 31 categories, Casino Windsor achieved 12 first place wins, seven second place wins and one third place win.
Windsor Casino Limited (WCL), a Canadian affiliate of Park Place Entertainment Corporation (NYSE:PPE) today named Kevin Laforet as the new president and CEO of Casino Windsor. Mr. Laforet, who most recently served as chief operating officer at Casino Windsor, replaces Bobby Yee who returned to Las Vegas in May to head up the Paris Las Vegas and Bally’s Las Vegas casino resorts.
Casino Windsor partnered with the Mayor’s office and many downtown businesses to help encourage Detroiters back across the border with a new ad campaign. The multi-media campaign carried the tagline “Windsor, get to know your neighbour again.”
Legendary Motown great Smokey Robinson performed two Casino Windsor sponsored shows at the Chrysler Theatre. Smokey wowed the crowd with his soulful voice.
At Casino Windsor, we’ve always been proud of the strong relationship we have with our American neighbours. On this day, we “Celebrated the Spirit” of that relationship with the release of a new commemorative $5 (CAD) chip. This is the first release since the Millennium Chip was created in November 1999.
Canada's songbird Anne Murray performs two sold-out shows at the Chrysler Theatre, sponsored by Casino Windsor.
"Bob" from La Salle, Ontario hit the largest jackpot in Casino Windsor's history on April 18 by winning $1,984,614.50 (CAD) on a MegaBucks progressive slot machine.
Park Place Entertainment announces that Bobby Yee, Casino Windsor's current President and CEO, is to become the new president of the Paris and Bally's properties in Las Vegas, effective May 1, 2003. Kevin Laforet will assume President and CEO duties in addition to his current duties as Casino Windsor's COO until an executive search is completed.
Four diamonds in four years is a great accomplishment for the Casino Windsor hotel. For four consecutive years, the hotel has won the CAA/AAA Four-Diamond award for its amazing customer service and a beautifully kept property. The hotel was the only restaurant or accommodation establishment in the Windsor area to achieve this ranking.
Glen Sawhill, Vice President of Casino Windsor Slot Operations, is awarded a Display of Excellence Award by the Canadian gaming community at the Canadian Gaming Summit and Exhibition held in Ottawa, Ontario. Glen Sawhill is well respected in the gaming community as one of Canada's most knowledgeable operators, responsible for the largest slot floor in Ontario with 3,300+ machines.
A MegaBucks slot machine suddenly lights up and the bells go off as a Casino Windsor player wins a cool million and a half. A Michigan woman is the second Casino Windsor player to win over a million dollars, taking home $1,563,417.25 (CAD).
Casino Windsor launches a revamped version of its website www.casinowindsor.com. The exciting new website offers all the latest deals and discounts, room rates, gaming information, entertainment listings, sample restaurant menus and access to Players Prestige Member account information with the simple click of a mouse.
Casino Windsor's intranet "@casinowindsor" gets a bold, new look. The new system provides employees with all the conveniences the intranet previously offered plus access to media scans, an on-line version of the Casino Chronicle, and links to Clarica and Standard Life.
"Unforgettable" singer Natalie Cole performs a memorable concert for an invitation-only event in the Promenade Ballroom.
The holiday is a season for giving. Casino Windsor Cares once again donated $2,000 (CAD) each to 35 community food banks and toy drives for a total donation of $70,000 (CAD).
Internationally read Casino Player magazine puts Casino Windsor in the spotlight in an eight-page article entitled: "Beyond Borders: Casino Windsor Reclaims Its Crown." Great customer service, a beautiful property in and out, and an amazing recovery post 9-11 are quoted as some of the reasons why Casino Windsor earned the magazine's recognition.
Casino Windsor is the first casino in the area to incorporate a new "Table Touch" rating system. The new system allows Table Supervisors to enter and track play of customers at an efficient rate for better customer service.
Invited customers had the pleasure of getting up close and personal with Grammy-award winner and singer Michael Bolton at "A Night of Romance," a Casino Windsor sponsored event at the Chrysler Theatre. For two sold-out nights, Michael Bolton serenaded audiences with ballads from his debut album favourites like "When a Man Loves a Woman" and other recent releases. On behalf of Casino Windsor, Bobby Yee, President and CEO, presented the thankful singer with a $5,000 (CAD) cheque for the Michael Bolton Foundation, which provides assistance to women and children who are at high risk of emotional, physical and sexual abuse due to poverty.
Casino Player magazine's 325,000 subscribers and millions of readers vote Casino Windsor as the "Best of Region, Canada 2002" for the second year in a row.
"Jim" from Michigan hits the biggest jackpot to date at Casino Windsor to the tune of $1.8 million (CAD) on the progressive MegaBucks slot machine. Having spent $100 (CAD) on Blazing Sevens, he says he heard the MegaBucks machine "calling him." After dropping thirty-one dollars into the lucky machine, bells and lights went off telling him that he was now the proud owner of $1,808,106.04 (CAD).
For the third consecutive year, the Casino Windsor Hotel is sparkling with diamonds and renews their CAA/AAA Four-diamond standing. First-class amenities and polished customer service continue to shine at the hotel.
In the spirit of the season, Casino Windsor Cares donated $2,000 (CAD) each to 31 community food banks and toy drives for a total donation of $62,000 (CAD). The Downtown Mission, Goodfellows and Drouillard Place were among the organizations to receive cheques.
Casino Windsor employees rally together to raise $4,782.49 (CAD) within 24 hours for The Canadian Red Cross Society to aid in the relief effort for the post-September 11th tragedy.
Casino Windsor Cares sponsors the 24th Annual Detroit Free Press/Flagstar Bank International Marathon.
"The Tower of Freedom," the Underground Railroad monument is unveiled in the Civic Green, sponsored by Casino Windsor Cares. The bronze monument depicts three refugee slaves experiencing their first taste of freedom on Canadian soil on the exact spot that many of the freed slaves landed when they escaped to Canada.
"You've Lost that Lovin' Feeling" and "Unchained Melody" were only a few of the hits that the Righteous Brothers sang to a full house at a Casino Windsor sponsored concert at the Chrysler Theatre.
Casino Windsor Cares sponsors employee volunteers for the Muscular Dystrophy Association of Canada 5K Run/Walk "Rally for MD" at Malden Park.
Slingo, a fun and exciting new slot game hits the Casino Windsor floor. Slingo is a bonus game that incorporates a video screen above the reels where animated characters and a bingo-type card are played. Cute angels and mischievous devils interact on the screen to the amusement of the player.
Casino Windsor Cares sponsors the 2001 Windsor International Buskers Festival at the Riverfront Plaza. Jugglers, comedians, clowns and magicians perform to the delight of children and adults. On special "pass the hat" days, donations go to the Big Brother and Big Sisters Association.
A new tiering system is introduced to Casino Windsor's Players Prestige program with three new levels: Prestige, Preferred and Premier. Premier, the highest level, replaces the former Canadian Club card. Over a six-month period, players accumulate Reward Points that are earned through slot play or table play and determine the card level. Each level entitles the cardholder to specific benefits including special discounts, hotel rates and complimentaries. Slot players are also eligible to earn Cash Back points.
E-link, an employee access information source, is available for all Casino Windsor employees. Information about the company, job postings, transfer requests and special events are now accessible at several kiosks throughout the casino.
Casino Player magazine, read by 325,000 subscribers and millions of global readers names Casino Windsor the "Best Canadian Casino in 2001 to visit" in their annual article "Best of Gaming."
Lotza Matza®, a new deli-style restaurant, opens on the Atrium level to replace the former Mosaics. Home-style meals and authentic New York-style sandwiches served in an exciting and warm atmosphere await hungry customers.
The McDougall Street entrance on the southwest side of the building closes.
The 2001 Casino Windsor Talent Show boasts the performing abilities of casino employees at the Chrysler Theatre.
MegaBucks® slot machines are introduced to the casino floor. MegaBucks® is a progressive one-dollar slot machine that is connected to two other Ontario commercial casinos, Casino Rama in Orillia and Casino Niagara in Niagara Falls, with a total of 105 dedicated machines. The jackpot starts at one million dollars and continues to build until someone hits the winning combination at any of the three casinos. There is a secondary jackpot of five thousand dollars.
Casino Windsor Cares sponsors the 2001 Flame of Hope, Walk, Run or Ride for Diabetes at Malden Park. Raised funds go towards finding a cure for Diabetes.
Casino Windsor launches its partnership with Hospice in a campaign to construct the "Hospice Village." Through the Casino Windsor Cares program, a gift of $500,000 (CAD) is given towards Hospice's final goal of $2.75 million (CAD). The village will include a new multi-purpose facility; one donated home and three new respite and palliative care homes.
The Derby Mark VI Game goes live on the second gaming floor to the delight of slot players and horse racing lovers. The game uses the latest technology from Sigma games based in Tokyo, Japan and is the only one of its kind in North America. Similar to racetrack betting, players use a keypad and computer screen to enter bets on their horse(s) of choice. A mechanical track is hooked up with cameras, tiny horses and jockeys, and sound effects to simulate a real race.
Reward Yourself Kiosks are up and running on the casino floor. These self-serve machines are a new innovation to improve customer service at Casino Windsor. The kiosks issue available food complimentaries, Cash Back rewards and mail-in offers to Player Prestige Card Members with the simple swipe of the card in automated machines. Kiosks are located on the first and second gaming floors.
The Casino Windsor hotel renews their CAA/AAA Four-Diamond standing for the second time in a row. The hotel team stays on top of their game by consistently giving great customer service.
Casino Windsor's mark on the city of Windsor's waterfront and economy becomes part of a display in the Windsor Community Museum called "By the Water's Edge."
Lights, music, action! The Atrium water feature gets a makeover complete with a new state-of-the-art lighting system, installed under the direction of Westsun. A new software system creates a multi-sensory symphony of lights, music and water.
After receiving thousands of requests from patrons, Three-Card Poker is introduced to the Casino Windsor gaming floor. This exciting, fast-paced game offers three ways to win and four different ways to play with significantly higher odds than five-card poker.
Casino Windsor Cares provides $200,000 to a Detroit 300 legacy project to construct a commemorative monument of the Underground Railroad. Half of an international collaborative, the bronze, life-size monument will depict refugee slaves who found their freedom on Canadian soil. The monument will be erected on the Pitt Street side of the Civic Green, located between the Le Goyeau and the Raymond Desmarais apartment buildings. Its sister statue will be erected at the same time in Detroit's Hart Plaza.
Elvis fans will be happy to know that Elvis is in the building in the form of 18 new slot machines. A video screen built into the machines treats players with Elvis' classic performances of familiar tunes like "Jail House Rock" and "Hound Dog."
Casino Windsor launches a new slogan for their Responsible Gaming program on billboards and advertisements. "Go For Fun, Not For Broke", precisely communicates the message that Casino Windsor has promoted from the onset of the program in 1994.
That smile, that tan, that voice. Women swoon at the sight of him. Julio Iglesias performed for an intimate invitation-only audience at the Promenade Ballroom serenading them with both Spanish and North American favourites.
Tony Orlando brings a little sunshine to the Promenade Ballroom with a special appearance for an exclusive, invitation-only event. Tony Orlando belted out memorable hits from the 70's including "Tie a Yellow Ribbon 'Round the Ole Oak Tree" and "Knock Three Times" to an energized audience.
Casino Windsor sponsors the mother of Motown and soul, Dionne Warwick at the Chrysler Theatre.
With the help of a $50,000 (CAD) donation from Casino Windsor Cares and more than 40 Casino Windsor employees, 10 Habitat for Humanity homes are built by volunteers in just five days, as part of the Ed Schreyer Work Project.
A fortunate invitation-only audience was treated to the soulful voice of Motown Legend Smokey Robinson in the Promenade Ballroom. Singing tunes from the 60's and 70's, Robinson brought to life songs from the past like "Ooo Baby Baby" and "Shop Around."
Casino Windsor Cares presents "Concert Under the Stars," a free family event on the riverfront featuring the Windsor Symphony and other local talent.
Casino Windsor unveils more than 400 of the latest video poker machines in a new area called Poker City. Located on the main floor, this opening introduces the first dedicated area to video poker in the region.
Casino Windsor Cares joins with the City of Windsor to dedicate the Civic Green, a parkland area developed as the gateway to the Civic Esplanade. Developed with a $200,000 (CAD) donation by Casino Windsor Cares, the Civic Green includes a picturesque walkway with a rolling central lawn representing the tributary that once flowed through that area into the Detroit River.
Casino Windsor sponsored a one-night performance of North America's favourite comedy duo, The Smother's Brothers, at the Chrysler Theatre. The night was filled with laughter combining music, comedy and Tom's famous yo-yo acrobatics.
The Casino Windsor Hotel received its four-diamond rating plaque from CAA/AAA. Each year, CAA/AAA's team of 60 full-time professional travel correspondents conduct unannounced evaluations of 27,000 lodgings throughout Canada, U.S., Mexico and the Caribbean. Only three percent of those properties receive the four-diamond status. The casino's hotel lobby is the only one in the area with such an outstanding plaque.
Casino Windsor opened Canadian Club Slots, Canada's first exclusive premium slot machine area. The new room includes more than 200 slot machines ranging from $2 to $100 (CAD) per play, a host desk, a Players Prestige Cash Back window, and a private lounge and coin redemption.
Casino Windsor hosted its second professional boxing event in the Promenade Ballroom. The highlight of the fight card saw Laila Ali, daughter of Muhammad Ali, knock out her opponent Crystal Arcand from Edmonton, in less than a minute.
Casino Windsor Cares sponsored the Welcome 2000 Riverfront Celebration at the Civic Terrace. This free New Year's Eve party featured live performances, music videos, memorable footage of local and world events and well wishes from local celebrities and citizens. The highlight of the celebration took place at the stroke of midnight with a fireworks display.
Casino Windsor unwrapped a multi-million dollar gift to the gaming public with the new Canadian Club Salon. This "Casino within a Casino" encompasses 18,000 square feet over three floors, combining total elegance and simplicity in design. On the upper level, more than 20 high-stakes gaming tables are available and the mezzanine level offers a private lounge and bar. Caché, a 100-seat restaurant on the lower level serves the finest foods combined with service beyond comparison. The Canadian Club Salon also features more than 50 pieces of Canadian art work, half of which are from local artists purchased through the Art Gallery of Windsor.
Wayne Newton croons in Las Vegas-style and panache at the Promenade Ballroom to an invitation only audience.
A total of 16 Essex County food banks received $4,000 (CAD) each and were part of an awareness campaign sponsored by Casino Windsor Cares.
The Grammy award winning pop group, The Barenaked Ladies, performed two private concerts exclusively for Casino Windsor employees. The concerts were hosted by Windsor Casino Limited to say thank you to employees who completed a special customer service training session.
The Essex Region Conservation Authority received a $250,000 (CAD) Casino Windsor Cares donation for the purchase of additional property for three local conservation projects.
The City Centre Business Association awards the Groundskeeping department the "Neatest City Centre Business" award recognizing Casino Windsor's efforts in landscaping and its upkeep.
The far-reaching hand of the Casino Windsor Cares program stretched out and touched Essex County with funding for several historical projects during the Amherstburg Heritage Festival.
Casino Windsor sponsored the appearance of 50's and 60's favourite, Frankie Valli and The Four Seasons at the Chrysler Theatre. Audiences reminisced and sang along with songs like "Can't Take My Eyes Off of You" and "Big Girls Don't Cry."
Casino Windsor hosted its first professional boxing event in the Promenade Ballroom. The main event saw former Canadian Heavyweight Champion Donovan "Razor" Ruddock defeat Mike Sedillo.
Casino Windsor opened Canada's largest 5¢ (CAD) slot machine venture called "The Big Nickel Mine." The Mine houses more than 100 nickel slot machines.
Casino Windsor Cares, a program of community involvement, was launched with a $1 million (CAD) donation to Together in Caring, a capital fundraising campaign for hospitals in Windsor and Essex County.
The newly renovated Showtime™ Lounge hosted former Monkee, Davy Jones. Jones opened the Casino Windsor Music and Memories Concert Series.
The 611-year-old ban on craps was lifted and the dice rolled at Casino Windsor. Craps are played for the first time in Canada.
Bill Cosby, America’s favourite funny man, performed live at Windsor’s Chrysler Theatre. Casino Windsor sponsored the event.
Casino Windsor began offering headline entertainment. Paul Anka sang to 500 guests. All employees were given a Paul Anka CD recorded exclusively for Casino Windsor.
The new Casino Windsor opened to the public. It is Ontario's premier commercial casino. The new building boasts a Las Vegas-style setting with a gorgeous Atrium level and a lush Mediterranean landscape, complete with a cascading 60-foot waterfall, meandering brooks, and palm trees. New amenities include: five new dining areas and restaurants including the Riverside Grille, the Terrace Café, the Garden Buffet, the Atrium Courtyard Food court, and Mosaics; a 389-room luxurious hotel, fit with four-diamond amenities including a pool, spa, health club, and 24-hour concierge; Showtime™ Lounge, an entertainment venue featuring live musical revues and shows; a 3,000 space garage and free valet service; a gift shop with casino and Canadian souvenirs; and 100,000 square feet of exciting slot and table game action on two levels offering the best in casino gaming.
A star-studded gala preview evening was held at the all-new Casino Windsor. Journalists, politicians and celebrities from across North America attended.
The temporary Casino Windsor closed and final preparations were made for the opening of the permanent casino.
The Northern Belle Casino closed.
Windsor Casino Limited named "Good Neighbour of the Year" by the Windsor and District Chamber of Commerce at its Annual Business excellence Awards Gala.
Casino Windsor and the Northern Belle Casino were recognized as official SuperHost Designated Properties by the Ontario Tourism Education Corporation and the Ontario Chamber of Commerce. Superhost is a customer service training program. Windsor Casino Limited holds the record for the largest number of SuperHost graduates for any single organization in Ontario.
A new players club called the Players Prestige™ Club offers a range of rewards to customers, including "Cash Back™" to slot players. The club is based on a point system and is free to join.
Casino Windsor was awarded "1996 Ontario Casino of the Year" by the Canadian Foundation on Compulsive Gambling (Ontario). The award recognizes Windsor Casino Limited's commitment to responsible gaming policies, practices and procedures.
Casino Windsor and the Northern Belle Casino were equipped with semiautomatic external defibrillators - devices used by most paramedics to assist patients suffering from chest pain. Windsor's casinos were the first casino properties in North America to implement such a program.
Construction began at the permanent casino site.
The Northern Belle Casino opened to the public.
The Northern Belle arrived at a Windsor shipyard to be outfitted as a casino. It was the first riverboat casino on the Great Lakes.
The Northern Belle began its Atlantic voyage from New Orleans to Windsor atop a large ocean-going barge.
Ontario Lottery and Gaming Corporation announced it will bring a riverboat to Windsor to be operated as a temporary casino on Windsor's riverfront. The riverboat casino was named "Northern Belle Casino." This second interim casino was deemed necessary to alleviate long line ups at Casino Windsor.
The interim Casino Windsor opened to the public. It was Ontario's first Las Vegas-style casino. The casino featured approximately 50,000 square feet/ 4,645 square metres of gaming space on three floors.
A Government of Ontario selection committee chose Windsor Casino Limited as the winning bidder.
The Government of Ontario issued a call for proposals to design, build and operate a permanent casino and operate an interim casino in Windsor.